PAYMENT & DELIVERY
Effective Date: 29.09.2023
1. Introduction
Welcome to Dajeli, the Armenia-based clothing brand's website. This Payment & Delivery Policy outlines our procedures for payment, shipping, and delivery of our products.
2. Payment Methods
2.1. Online Payment: We accept secure online payments through Visa, Mastercard including major credit cards, debit cards, and online payment gateways. All online transactions are encrypted and secure.
2.2. Cash on Delivery: We offer cash-on-delivery (COD) as a payment option for customers within Armenia. Payment is made in cash to the delivery person upon receipt of your order. Please note that a COD service fee may apply.
3. Pricing and Currency
All product prices on our website are listed in Armenian Dram (AMD) and include applicable taxes. Prices may be subject to change without prior notice.
4. Order Processing
4.1. Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase.
4.2. Processing Time: We strive to process orders promptly. Please allow [Number] business days for order processing before your item is shipped. Some products, such as custom or personalized items, may require additional processing time.
5. Shipping and Delivery
5.1. Shipping Locations: We offer shipping within Armenia and may provide international shipping to select locations. Shipping options and costs will be displayed during the checkout process.
5.2. Delivery Time: Estimated delivery times are provided during the checkout process based on your location and chosen shipping method. Please note that delivery times may vary based on factors beyond our control.
6. Delivery Tracking
6.1. Order Tracking: You will receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this tracking number to monitor the status of your delivery.
7. Shipping Fees
Shipping fees are calculated based on your location, the weight and dimensions of the items in your order, and the chosen shipping method. Shipping costs will be clearly displayed during the checkout process.
8. Missing or Delayed Deliveries
8.1. If you have not received your order within the estimated delivery time, please contact our customer support team at [Customer Support Email Address].
8.2. In the event of a missing or delayed delivery due to factors beyond our control, such as weather, customs, or transportation disruptions, we will work diligently to resolve the issue and keep you informed of any delays.
9. Contact Us
If you have any questions or concerns regarding our Payment & Delivery Policy or require assistance with your order, please contact us at:
Dajeli Clothing Brand
Baghramyan 1
dajeliyerevan@gmail.com
We appreciate your business and aim to provide a seamless and transparent shopping experience. By making a purchase on our website, you agree to the terms of this Payment & Delivery Policy. Please review this policy regularly for any updates or changes.