FAQ
1. What is Dajeli?
Dajeli is an Armenia-based clothing brand specializing in [describe your niche or unique selling proposition, e.g., sustainable fashion, casual wear, etc.]. We offer a wide range of stylish and comfortable clothing options for all occasions.
2. How do I place an order?
Placing an order is easy! Simply follow these steps:
Browse our website and select the products you wish to purchase.
Add the items to your cart.
Proceed to checkout, where you can review your order and enter your shipping and payment information.
Confirm your order, and you will receive an order confirmation email.
3. What payment methods do you accept?
We accept secure online payments through Visa, Mastercard including major credit cards, debit cards, and online payment gateways. Cash on delivery (COD) is also available for customers within Armenia.
4. Do you offer international shipping?
Yes, we offer international shipping to select locations. During the checkout process, you can select your country, and shipping options and costs will be displayed accordingly.
5. How long does shipping take?
Shipping times vary depending on your location and the chosen shipping method. Estimated delivery times will be provided during the checkout process. Please note that delivery times may vary due to factors beyond our control.
6. What is your return policy?
We have a hassle-free return policy. If you receive a defective or damaged item or the wrong product, please contact us within 14 days of receiving the item, and we will arrange for a refund or replacement. For more information, refer to our Refund Policy.
7. Can I track my order?
Yes, you can track your order. Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
8. How do I contact customer support?
Our customer support team is here to assist you. You can reach us by emailing dajeliyerevan@gmail.com. We aim to respond to inquiries promptly.
9. Do you have a physical store or showroom?
Yes, we have a physical store located at:
Address: Baghramyan 1, Yerevan, Armenia
Our showroom provides an opportunity for you to explore our latest collections in person and get personalized assistance from our team. We welcome you to visit us and experience Dajeli's fashion offerings firsthand.
10. How can I stay updated with Dajeli's latest releases and promotions?
To stay informed about our latest products, promotions, and fashion tips, consider subscribing to our newsletter. You can also follow us on social media platforms like Instagram and Facebook for regular updates.
If you have any further questions or need assistance, please do not hesitate to contact us. We appreciate your interest in Dajeli and look forward to serving your fashion needs.